Wholesale
Welcome to Trueforgecreations.
Trueforgecreations specializes in the design, forging, and production of high-end handmade knives. We adhere to the combination of traditional craftsmanship and modern functionality, providing customers with high-quality knife products that are both collectible and practical. We highly value long-term cooperative relationships with global retailers, boutiques, outdoor equipment stores, collection channels, and professional partners, and strive to establish a mutually beneficial cooperation model through stable quality, professional services, and reliable supply. To help partners better understand our wholesale services, we have formulated the following wholesale cooperation policy. Please read the relevant content carefully before applying for cooperation. If you have any questions, please contact us via email: service@trueforgecreations.com. 1. Wholesale Cooperation Scope Trueforgecreations welcomes the following types of customers to apply for wholesale cooperation: • Fine retail stores; • Outdoor equipment stores; • Knife collection stores; • Gift companies; • E-commerce brands; • Independent distributors; • Lifestyle stores; • Exhibition buyers; • Overseas agents; • Custom gift channels. We hope to establish stable cooperation with partners who truly value quality, brand value, and long-term partnerships. 2. Wholesale Application Process If you wish to become a wholesale partner of Trueforgecreations, please submit a cooperation application via email. It is recommended to provide the following information when applying: • Company or store name; • Contact person's name; • Contact information; • Sales channels; • Country or region; • Estimated purchase quantity; • Interested product categories; • Whether custom services are needed; • Social media or website links (if any). Email: service@trueforgecreations.com Our team will review the application as soon as possible and provide product catalogs, quotation schemes, and further cooperation information based on the actual situation. 3. Minimum Order Quantity To ensure the efficiency of wholesale cooperation, we usually set minimum order quantity requirements. The minimum purchase quantity for different product series may vary, and the specific standards will be determined based on the following factors: • Product type; • Complexity of production; • Material cost; • Custom requirements; • Packaging method; • International transportation arrangements. For first-time cooperation customers, we may offer a lower trial order quantity to help both parties establish a stable partnership. Special projects, custom products, or brand collaboration products may require higher minimum order quantities. 4. Product Customization Services Trueforgecreations offers some wholesale customization services, including but not limited to: • Logo engraving; • Exclusive packaging; • Special steel selection; • Handle material customization; • Knife sheath customization; • Gift box design; • Corporate gift solutions; • Limited collaboration styles; • Special size requirements. Due to the long production cycle involved in handmade products, custom orders usually require additional production time. All customization requirements need to be confirmed with design details before production. Once in the production stage, custom orders usually cannot be cancelled or modified. V. Product Price Explanation The wholesale price will be evaluated based on the following factors: • Purchase quantity; • Complexity of the product; • Customization requirements; • Material cost; • Packaging requirements; • Scale of long-term cooperation; • Distribution region. Trueforgecreations reserves the right to adjust the price according to market conditions, raw material prices, and production costs. All quotations are subject to the confirmed version via email. Unless otherwise specified, the quotations typically do not include: • International shipping fees; • Import taxes; • Customs fees; • Special certification fees; • Third-party testing fees. VI. Payment Policy To ensure the security of the cooperation between both parties, we usually support the following payment methods: • Bank transfer; • PayPal; • Credit card payment; • Other payment methods confirmed by both parties. 1. First-time cooperation order: First-time cooperation customers usually need to make a prepayment. Some customized orders may require a certain percentage deposit before production begins. 2. Mass production order: For large-volume orders, we may formulate a phased payment plan based on the project situation. 3. Payment time: The order will enter the production process after the payment is confirmed. If the payment is not completed for a long time, we reserve the right to cancel the order. VII. Production Cycle Most of Trueforgecreations' products are handmade. The production cycle will vary depending on the following factors: • Product quantity; • Complexity of the process; • Material inventory; • Customization requirements; • Seasonal order peaks. Generally: • Regular wholesale orders take approximately 2-6 weeks to produce; • Large customized projects may take longer. We will provide an estimated delivery time after the order is confirmed. Please note that there are certain natural variations in handmade product production, which is also part of the unique value of the handmade craft. VIII. Product Quality Explanation Trueforgecreations always adheres to a high standard production process. Each product is usually subject to: • Material inspection; • Appearance inspection; • Process inspection; • Function inspection; • Packaging inspection. Due to the natural characteristics of handmade tools and human production, some products may have slight texture differences, color variations, or handcrafted marks. These situations are usually not considered as quality issues but are part of the unique value of the handmade craft. IX. Transportation and Logistics We support domestic and international wholesale transportation within the United States. Common logistics methods include: • DHL; • UPS; • FedEx; • EMS; • International freight forwarding; • Other professional logistics services. The transportation method will be arranged based on: • Order volume; • Distribution region; • Time requirements; • Customs policies; • Product value. Comprehensive arrangements will be made. International orders may involve: • Import taxes; • Customs duties; • Clearance fees; • Regional surcharges. These fees are usually borne by the buyer. Customers are responsible for confirming local laws and regulations regarding the import of knives in advance. X. Intellectual Property and Brand Protection Trueforgecreations attaches great importance to brand image and original design. Without authorization, partners are not allowed to: • Copy the product design; • Copying brand logos; • Using unauthorized product images; • Altering brand information; • Impersonating official channels. All product images, designs, logos and brand content are protected by relevant intellectual property laws. If infringement is detected, we reserve the right to pursue legal responsibility. XI. Resale Policy When wholesale customers sell Trueforgecreations products, they should abide by the following principles: • Do not sell counterfeit products; • Do not engage in malicious low-price dumping; • Do not make false promotions; • Do not mislead consumers; • Do not tamper with product information; • Do not sell products in a way that damages the brand image. We hope all partners will jointly maintain brand value and market order. For behaviors that seriously affect brand reputation, we have the right to terminate the cooperation. XII. Return and Exchange Instructions Due to the large quantity of production involved in wholesale orders, except for quality issues, wholesale orders usually do not support no-cause returns. If you find obvious quality problems after receiving the goods, please contact us within 7 days of receiving the goods. Please provide: • Order number; • Photos of the problem; • Photos of the outer packaging; • Problem description. After confirmation, we may provide: • Reissue; • Replacement; • Partial refund; • Maintenance support. Unauthorized returned goods may not be accepted. XIII. Confidentiality Clause The following information involved in the cooperation between both parties should be regarded as confidential content: • Product quotations; • Customized designs; • Cooperation agreements; • Supply chain information; • Customer information; • Unpublished product plans. Without the written consent of both parties, neither party may disclose the relevant content to a third party. XIV. Termination of Cooperation Trueforgecreations has the right to suspend or terminate the cooperation under the following circumstances: • Long-term arrears in payment; • Violation of brand policies; • Selling counterfeit products; • Maliciously damaging brand reputation; • Violation of local laws and regulations; • Fraudulent behavior. After the termination of cooperation, the related unfinished orders will be handled based on the actual situation. XV. Force Majeure If the production or transportation is affected by the following force majeure factors, we may not be able to guarantee the normal delivery time: • Natural disasters; • War; • International trade restrictions; • Shortage of raw materials; • Changes in customs policies; • Epidemic; • Flight cancellations; • Global logistics delays. In this case, we will try to maintain communication with the customer and coordinate reasonable solutions. XVI. Contact Us If you wish to learn more about wholesale cooperation information, please contact us. Trueforgecreations wholesale cooperation email: service@trueforgecreations.com Our team will do its best to provide you with professional, timely and efficient cooperation support. XVII. Policy Updates Trueforgecreations reserves the right to modify or update this wholesale policy at any time. All updates will take effect immediately after being published on the official website. It is recommended that partners regularly check the latest version content to ensure they understand the current applicable policies. Thank you for your attention to Trueforgecreations. We look forward to establishing long-term and stable partnerships with more partners who share the passion for high-quality craftsmanship and professional knife culture, and jointly creating a trustworthy high-end brand experience.